The work of our expert advisers helps solve people's problems. We measure and report on our impact in the community. Last year we returned more than £1m to the local economy as shown in the graphic below.

Our Impact Report published in the September – October time frame annually provides the fuller picture. You can download the most recent report here.

In summary in the year to March 2022 we helped people as shown in the infographic below:


Here is our impact report from 2023. Between April 2023 and March 2024 we put £1m into the local economy - close to the same value as the previous year. This is a huge achievement – helping nearly 2,000 people (often families) and making their lives easier.