News
Are you a social housing tenant needing repairs

It’s important you know how to deal with repairs in your home.  Your social housing landlord is responsible for dealing with most repair problems. But it's up to you to tell your landlord about repairs - in most cases they aren't responsible for the work until they know about it. We explain how you can […]

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Do you think you’ve been charged too much for your phone or internet bill?

You might be able to dispute your bill if it's more than you were expecting. Click on the link below to check what steps you can take https://bitly.ws/3dSX6

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Do you need help with your child’s school costs? 

If you’re on a low income, you might be able to get support for school meals, transport and uniform. Our advice is in the below link https://bitly.ws/34PRX

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Reading a SMART meter

We can help you understand your smart meter please see link below https://bitly.ws/3dSWS

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Change of circumstance which can affect Universal Credit

You'll need to tell the Department for Work and Pensions about these changes. Here’s some of the main changes to report https://bitly.ws/Q7wz

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Rented Property

This might be your first month’s rent, tenancy deposit or a holding deposit. Check how much it costs to rent a new home https://bitly.ws/3dcZF

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Want to protect yourself online?

🖱️  Don't click on or download anything you don't trust 💬 Be careful about giving personal information away 🔒  Make your online accounts secure Check our tool to see if something online is a scam https://bitly.ws/RyAh

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February’s Advice column - Damp and Mould

If Damp and Mould is building up in your house as the weather gets colder, please right click on the following link for advice. What to do if you have Damp and Mould in your home

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Separating from your partner can have a big impact on your finances

Separating from your partner can have a big impact on your finances, especially if you rely on your partner’s income or have children. It’s important to know what support is available to you.  Our advice can help you ⤵️ https://bitly.ws/3bAyj

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Do you use alternative fuels such as oil or wood to keep your home warm?

You might be able to get extra help if you can’t afford to buy fuel. Check our advice ⤵️ https://bitly.ws/3bAxQ

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